Set a new standard for every conversation.
One platform. Every channel.
Every conversation handled the way you’d handle it.
Trusted by customer support teams, call centers, and BPOs
Conversational AI for any business.
Whether you’re handling customer support, scheduling appointments, or running a 24/7 front desk, Relay Hawk lets you design the agent your business needs, and hand off to a human the moment it matters.
- Customer support
- Answer questions, surface order and account status, and troubleshoot the issues that fill your queue. Your agent stays in context across voice, chat, and SMS, so every conversation picks up where the last one left off.
- Appointment scheduling
- Book directly into your calendar of choice, including HubSpot, Go High Level, Calendly, and SavvyCal. Your agent knows your availability rules, books only what fits, and never double-takes a slot.
- Human handoff, when it matters
- Route every conversation where it belongs. Qualified leads to sales, complex issues to your team, urgent ones to whoever is on call. Every handoff arrives with full context, so the person picking up doesn't start from zero.
One platform. Voice, chat, and text.
Design an agent once, deploy across every channel your customers actually use.
- Voice
- Inbound and outbound calls over Local (10DLC), Toll-Free, SIP, and WebRTC. Bring your own carrier or use ours.
- Chat
- Embed conversational agents on your website, in your product, or anywhere your customers already talk to you.
- Text & SMS
- Two-way SMS conversations that pick up where calls leave off, with full transcript history across channels.
Two ways to build. Both ship to production.
Whether your team writes code or has never opened a terminal, you can build, ship, and iterate on your agent in Relay Hawk.
- Build with Claude or Codex
- Use Claude Code, Codex, or any AI coding assistant to scaffold prompts, tools, and integrations directly against the Relay Hawk platform. Skip the boilerplate. Start with the parts that matter to your business.
- Build without writing a line of code
- Our in-product AI assistant lets non-technical operators design agents, wire up integrations, and refine behavior in plain English. No engineers required.
Trust your agent before you launch, and after.
Most platforms let you build an agent. Relay Hawk lets you prove it works. Every conversation is reviewable, every change is testable, every regression is catchable.
- Full transcripts and call review
- Inspect every call, chat, and SMS conversation. Listen to recordings, read transcripts, see exactly which tools were called, and understand precisely what happened.
- AI evaluations
- Score conversations against the criteria you define: accuracy, tone, task completion, policy adherence. Catch quality drift before your customers do.
- Simulations
- Run scripted and AI-generated test conversations against your agent before deploying. See how it handles edge cases, frustration, and ambiguity.
- A real testing framework
- Codify your expectations as repeatable tests. Run them on every change, every deploy. Your agent doesn't just work today. It keeps working.
Built on the infrastructure you already trust.
Relay Hawk runs on the telephony and AI infrastructure powering serious conversational products, and connects to the tools your business already uses.
Telephony & voice
- Twilio
- SignalWire
- LiveKit
- Telnyx
- CarrierX
Scheduling & CRM
- HubSpot
- Go High Level
- Calendly
- SavvyCal
Bring your own carrier, your own CRM, your own stack. Relay Hawk fits in.
See what your agent could do.
Tell us a bit about your business, and we’ll show you what a Relay Hawk agent looks like built for your use case.