Keep Clients from Switching to AI-Powered Competitors

AI Agents Built for Call Centers

Do you want to stay competitive, keep clients from switching to AI-powered competitors, and handle call surges without overstaffing? Our AI agents help you scale efficiently.

They answer calls instantly, automate data collection, and integrate with your existing CCaaS platform, CRMs, and other tools, so your team can use existing workflows.

Your AI agent can be set up in under 15 minutes. It can handle more calls, reduce operational strain, integrate with your customer's systems, and enhance the caller experience. Request early access to get started.

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How It Works

Seamless Integration for Your Answering Service

Our AI agents integrate with your TAS platform to handle calls, gather information, and use existing dispatch scripts to route messages to the right people.

1 Call Routing to AI Agent: Seamlessly route inbound calls from various sources, including Local (10DLC), Toll-Free, SIP, and WebRTC, directly to your AI agent for instant handling.
2 AI Agent Handles the Call: AI gathers information, validates inputs, and integrates with your customer's systems (e.g. CRMs, ticketing systems, etc.) to log data and automate workflows.
3 Seamless Human Handoff: When needed, calls are forwarded to Amtelco/Startel with all context preserved. Human agents can see all AI-collected data, including CRM and ticketing system updates, ensuring a smooth transition.
4 Post-Call Message Transmission: After the call ends, structured data is automatically sent to email, Startel/Amtelco APIs, and any of your customer's systems (e.g. CRMs, ticketing systems, etc.) for easy retrieval and follow-up.

Frequently Asked Questions